Saturday, December 21, 2013
Comcast, the shitty saga continues as it gets worse
Just when you think it cannot possibly get worse, you get a surprise. It can.
Almost a month after the beginnings of the debacle from Hell, AKA Comcast the Cretins, we finally get a personal visit from the asshat in the truck with Comcast written in red on the side of the truck. Big Daddy again stayed home and watched and waited for our service to be fixed. The dude came in (no charge in our case by the way) and did everything he could do and could not fix the problem. The dude says this is because the problem is with our Security company. So when I came home and BD explained it all to me I was not surprised to see that I had no Internet service. We did the whole restart and re-boot bullshit and, well I am on my Verizon Internet Jetpack and BD is suffering with Comcast. And guess what he found out!!!
Now the Comcast dudette who happens to answer our call says our serial numbers on the new modem do not match the serial numbers on file with our Comcast account. Just how fucking dumb do you have to be to get a job with Comcast. I do not believe there is test for this level of stupidity and just wonder how in the hell they find all these dumbass people.
So we still have no Internet, still no phone for the last month and now another asshat says our account is fucked up. I am so positive that Grosse Pointe Woods cares so little for the residents that we must continue to put up with this very poor level of service. Again, in my heart I truly believe someone in Grosse Pointe Woods must be on the take from Comcast to lock us into this crappy company.